Legal
Terms & Conditions
These terms explain the rules that apply when you access, browse or purchase products from MITE STORE.
Last updated: 27 August 2026
1. About MITE STORE
MITE STORE is an online retail store offering electronics, accessories and related products to customers in Sri Lanka.
By accessing our website or placing an order, you agree to these Terms & Conditions.
2. Customer Accounts
You are responsible for providing accurate information when creating or maintaining a customer account.
You are also responsible for maintaining the confidentiality of your account and preventing unauthorized access.
3. Product Information
We aim to provide accurate product descriptions, specifications, pricing and images.
Product appearance may vary slightly depending on lighting, screen settings, manufacturer revisions or packaging changes.
4. Prices
Product prices are displayed in Sri Lankan Rupees (LKR) unless otherwise stated.
Prices may change without prior notice. The price confirmed during checkout will apply to the order.
5. Orders
Submission of an order does not automatically guarantee acceptance. Orders may be reviewed before confirmation.
We may cancel or reject an order where a product is unavailable, pricing information is incorrect, payment cannot be verified or an order appears fraudulent.
6. Payments
Customers must use one of the payment methods available during checkout.
Where bank transfer is selected, an order may remain pending until payment has been successfully verified.
7. Shipping
Delivery estimates are provided as guidance and may vary depending on destination, courier availability, weather, public holidays or other circumstances outside our control.
8. Returns, Exchanges & Refunds
Returns, exchanges and refunds are handled according to our Returns & Exchange Policy and Refund Policy.
9. Website Use
You must not misuse the website, interfere with its operation, attempt unauthorized access or use the website for unlawful purposes.
10. Intellectual Property
MITE STORE branding, website content, graphics, layouts and original materials may not be copied or commercially reproduced without permission.
11. Changes to These Terms
We may update these Terms & Conditions when necessary. Continued use of the website after an update constitutes acceptance of the revised terms.
12. Contact
For questions regarding these terms, contact support@mitestore.com.
Need help?
Contact MITE STORE customer support for assistance.